GENERAL TERMS AND CONDITIONS
2.1. Payment Service provider Luck And Buck Limited (NO HE408469) Republic of Cyprus, address Loatrakio 5 ave, Chara Venezia Build, 1st floor, office 101, 2027 Nicosia, Cyprus). Operator of the website Luck And Buck BV. (E-Commerce Park Vredenberg, Curacao.) (Lisence no. 8048/JAZ2020-016). Excerpts from the Terms and Conditions contained pronouns “our”, “us”, “we” or the “Company” refer to the respective companies with which you sign an agreement according to the above paragraph. Address for your questions: firstname.lastname@example.org.
3. CHANGE IN TERMS
3.1. The Company reserves the right to modify, edit, add, and amend any terms for a number of reasons including commercial, legal (in accordance with new laws or regulations), as well as for reasons related to customer service. Updated Terms and dates of their entry into force are available on the Website. We will inform the gambler about all amendments, additions and changes by posting the new version of the Terms on the Website. The gambler is responsible for understanding the current Terms. The Company advises the gambler to regularly check for updates of the Terms. The Company reserves the right at any time and without prior notice to make any changes to the order of the Website operation, including software and order to provide services, and in accordance with the current legislation change requirements, meeting of which is necessary to access and use services.
3.2. If you do not agree with the changes, you may stop using the Website and / or terminate your account by following paragraph 12 hereof. Your continued use of any part of the Website after the date of entry into force of the revised Terms will be automatically considered as consent and acceptance of the revised Terms, including (for the avoidance of doubt) any additions, deletions, substitutions or other changes in the identifying information relating to the Company, referred to in paragraph 2.1 of these Terms, regardless of whether you receive a notice or read the revised Terms or not.
4. LEGAL REQUIREMENT
4.1. In no case or under any circumstances persons under 18 years of age or not attained the age of majority, after which it is allowed to participate in games of chance under the law of a particular jurisdiction (the Eligible Age), can use the services of the Website (hereinafter referred to as Service). Use of the Website by the person under Eligible Age will be considered as violation of the Terms. The Company reserves the right to request documentary proof of your age at any stage to ensure that persons who have not attained the Eligible Age do not use the services of the Website. The Company may suspend your account and refuse to provide services, if no evidence of the majority has been provided or the Company suspects that a person using the service has not reached the Eligible Age.
4.2. In some jurisdictions, on-line gambling may be illegal. You understand and agree that the Company is not able to provide you legal advice or warranty regarding the legality of your use of the services of the Website. The Company makes no representation that the services of the Website meet the legislation in your jurisdiction. You are using the services provided by the Website for your own choice and at your own discretion, as well assume the risk of liability making a decision as to whether the use of the services of the Website is legal in accordance with the current legislation of your jurisdiction.
4.3. The Company does not intend to provide you with services that might conflict with current legislation in your jurisdiction. You acknowledge, warrant and agree that use of the services on the Website complies with all applicable laws, statutes and regulations. The Company assumes no responsibility for any illegal or unauthorized use of the services of the Website.
4.4. The company does not allow opening an account and / or depositing any money to users who are located or reside in United States of America, Canada, Israel, France, United Kingdom, Germany, Netherlands and Singapour. The list of jurisdictions may be subject to change without notice. You agree not to open an account and do not try to use your account, if you’re in one of these jurisdictions.
4.5. You are solely responsible for paying all taxes and fees applicable in connection with any winnings derived from the use of the Website. If the winnings are taxable under your local legal, tax or other authorities, you are responsible for reporting on winnings and / or losses to the relevant authorities.
4.6. The official currency of the website and the company is United States Dollar.
5. ACCOUNT OPENING
5.1. In order to start make deposits of the Website using bank card or make any withdrawal, you need to open an account (Your Account) by providing your e-mail address and choosing a password, which will be used later to log in, and provide personal information, including your name, birth date, your citizenship and telephone number.
5.2. Your name at registration must match your true and correct name. To confirm the information presented, the Company may at any time request a document proving your identity (including, but not limited to, a copy of your passport / ID card / or any payment cards used). If you do not provide or cannot provide us such information then we may suspend your account for as long as you provide us with such information and / or permanently close your account in case of failure.
5.3. You agree that when registering on the Web site, you provide accurate, complete and reliable information about yourself, and in the case of any change, you will update such information with appropriate corrections. Failure to do so may result in restrictions, failure of transactions (bonuses and / or winnings) and / or closure of your account.
5.4. If you have any questions or run into any problems during registration, you can contact support via e-mail: email@example.com.
5.5. You can open only one account on the Website. Only one account is allowed per gambler, household, e-mail or IP address, computer or another device. All other accounts opened by you on the Website will be treated as duplicate accounts. The company has the right to immediately close any duplicate accounts, and:
5.5.1. All transactions made from the Duplicate Account will be declared invalid;
5.5.2. All bets and contributions made by using the Duplicate Account will be returned to you, excluding transaction commissions (20% - 50%) and
5.5.3. Any refunds, bonuses or winnings that you have received or collected during the use of the active Duplicate Account will be lost and may be required by us, and you will return on our demand any such funds which have been withdrawn from the Duplicate Account.
6. PROOF OF YOUR IDENTITY; REQUIREMENTS FOR PROTECTION AGAINST MONEY LAUNDERING; KNOW YOUR CUSTOMER POLITICS
6.1. Taking into account your rights to use the services, you warrant acknowledge and agree that:
6.1.1. Your age is not less than 18 years of age or has reached the age of majority, which is allowed by law to participate in gambling activities under the laws of your jurisdiction.
6.1.2. You are the rightful owner of funds in your account. All the information that you have provided to the Company during the registration process and / or at a later time, including in the framework of any transaction that requires depositing money, is true, current, accurate and fully corresponds to the name (s) on the credit / debit payment card (s) or other current account, which will be used to make or receive funds in / from your account.
6.1.3. You are fully aware that there is a risk of losing money in the process of using the services on the Website and you are fully responsible for any losses associated with using the services of the Website.
You agree that you use the services exclusively for your own choice, decision and at your own risk. You have no right to make any claim against the Company in connection with your losses and / or damages.
In relation to your losses, you shall have no claims whatsoever against the Company.
6.1.4. You fully understand the common methods, rules and procedures for the provision of services and games on the Internet. You understand that you are responsible for ensuring the accuracy of bets and games. You are undertaking not to commit any acts or actions that may damage the Company’s reputation.
6.2. By accepting the Terms, you give us the right to periodically conduct any checks (at our discretion) or that will be required by third parties (including, inter alia, regulatory bodies) to confirm your identity and contact information (the Check).
6.3. Know Your Customer policy: by accepting the Terms you agree to provide us with all necessary documents, such as Passport and ID Card, Driver License on withdrawal, and give the scan or photo of plastic card in accordance with your name on the document. During the Checks, we may restrict your ability to withdraw funds from your account.
6.4 Anti Money laundering policy: If any information you provided is false, inaccurate, misleading and / or otherwise incomplete, you are breaking the terms of the agreement, and we have the right to close your account immediately and / or to refuse to use services of the Website, and all data will be provided in appropriate authorities by the first requirement.
6.5. If we cannot confirm that you have reached the Age, we may suspend your account. In case if you were under the Eligible Age at the time you made any gambling or gaming transactions, then:
6.5.1. Your account will be closed;
6.5.2. All transactions made during that time will be no longer valid, and the related funds you put into the account will be returned excluding transaction commissions (20% - 50%);
6.5.3. Any bets you have made during that time will be canceled; and
6.5.4. Any amounts of winnings that you have accumulated over the period in which your age was less than Eligible, will be lost, and you will return on our demand all the funds that were withdrawn from your account.
6.5.5 Politically exposed persons (PEP) are not allowed to register on the website and use ukatucasino services.
6.5.6 If the amount of deposits exceeds EURO 10,000, the Company has the right to claim the source of the origin of funds.
7. USERNAME, PASSWORD AND SECURITY
7.1. After opening the account, you do not have to disclose / report anyone (deliberately or accidentally) your username and password. If you lose or forget your account details, you can recover your password by clicking on the Forgot Your Password link, which is located below the login window.
7.2. You are fully responsible for the safety of your password, and responsible for all activities and transactions conducted on your account. You are responsible for all losses on your account you incur due to the actions of third parties.
7.3. You agree that you are obliged to immediately notify the Company of any unauthorized access to your account and / or any other breach of security. You agree to grant a proof of such unauthorized access at the Company’s request. Under no circumstances the company is liable for any damages suffered by you as a result of misuse of your user name and password by another person or unauthorized access to your account, regardless of whether they have been authorized by you or not.
8. DEPOSITS, PLACING MONEY ON AND WITHDRAWING FROM ACCOUNT
8.1. If you want to take part in games of chance on the Website, you should place on your account certain funds.
8.2. You acknowledge and agree that:
8.2.1. the funds that you deposit into your account do not have criminal and / or illegal and / or unauthorized origin; and
8.2.2. You agree not to abandon transactions previously made / or deny or reverse any payments made by you, that may cause the refund to a third party in order to avoid any legal responsibility.
8.3. The company does not accept funds from third parties, that is, friends, relatives, business partners and / or spouses. You need to deposit cash to your account only from an account / system and / or payment cards, which are registered in your name. If during the security check we find a violation of this provision, all winnings will be confiscated and returned.
8.4. If there is a request to return funds to the rightful owner, all bank charges / commissions will be paid by the recipient.
8.5. If you want to refill your account using a paid SMS service, you have the right to use only one phone number. You need to specify the phone number in your profile. Only half of the added sum goes to Your Account. The company does not allow users to take any form of credit from the mobile network operator, even if the operator offers such a service. In case of negative balance on the account, you are not allowed to make deposits via SMS like SMS-loans. If you violate this rule, you will be added to the blacklist, and your account will be blocked without the possibility of withdrawal of funds.
8.6. We do not accept cash funds sent us. We may use third-party organizations for processing electronic payments and / or financial institutions to handle both payments made by and to you. Unless the terms and conditions of such third-party electronic payment processors and / or financial institutions are not contrary to the provisions of these Terms, you agree to be bound by such regulations.
8.7. You agree not to abandon transactions made previously, nor cancel them in any other way, or cancel any operation to place the money in your account, and in any of these cases you agree to return and compensate us for such unallocated funds, including any expenses incurred by us in the process of collecting your deposits.
8.8. In the case of suspicious or fraudulent cash replenishments, including use of stolen credit cards and / or any other fraudulent activity (including any refunds or cancellation of payments), the Company reserves the right to block your account, cancel any payment made and recover any winnings. We have the right to inform the relevant bodies and / or entities (including credit reference agencies) of any payment fraud or other illegal activity. We reserve the right to hire collection agencies to return payments. Under no circumstances will the Company be liable for any unauthorized use of credit cards, irrespective of whether the theft of credit cards was announced or not.
8.9. We can at any time set off any positive balance in your account against any amount you need to pay the Company, including (without limitation) the cases of re-betting or wagers pursuant to paragraph 5.5, paragraph 10 (Conspiracy, Misleading Actions, Fraud and Criminal Activity) or paragraph 16 (Errors and Omissions).
8.10. You understand and agree that your account is not a bank account and, therefore, any means of insurance, guarantees, replenishments or other protection instruments on behalf of the systems of deposit insurance and bank insurance, as well as any similar insurance schemes does not apply to it. Interest is not charged on funds deposited in your account.
8.11. When making an application for cash withdrawal, you must consider the following:
8.11.1. Information in your profile should be filled;
8.11.2. Funds must be withdrawn by the same method that was previously used for their depositing to your account.
8.11.3. In accordance with the rules of MasterCard, we cannot return the money to your MasterCard. Thus, the deposits made by MasterCard credit card will be returned via an alternative payment method.
8.11.4. If the requested amount exceeds 10 US dollars (USD 10) (as well as in any other cases requiring such checking), we need to carry out the identification procedure, which is done by sending us a copy or a digital photo of your identity document (page with photo) such as a passport or an ID card, and bills for utilities to confirm your address (a bill for mobile services will not be accepted). If you replenished your account using a plastic card, you must also send a copy of the front and back of the card. The first six and last four digits of the card number should be visible (if you have an embossed card number, pay attention to the back of the card where the same numbers as on the front should be closed), CVV2 code must be painted over.
8.11.5. If the turnover (total bets) on the account is less than triple size of the sum of all deposits of the player, the Company reserves the right to retain 10% (but not less than USD 3) of the amount withdrawn. If the deposit was made by means of a plastic card, the company deducts 20% of the amount withdrawn.
8.11.6. You can withdraw from the account an amount not exceeding your status limits; (see the detailed information by the following link: https://ukatucasino.com/pages/info/statuses).
8.11.7. If you win USD 10,000 or more, the Company is entitled to divide the payment by monthly payments of USD 10,000 until full payment. The company does not pay interest on the debt. Winnings from the progressive jackpots are not covered by these conditions.
8.11.8. You acknowledge that you agree with our schedule of funds withdrawal. The withdrawal requests procedure may take up to 24 hours on business days (Monday-Friday) and 48 hours on weekends; Premium Status Members are processed individually. The Company is not responsible for any delay in the processing of payments that arise after the application for withdrawal of funds has been processed by our managers.
8.11.9. If the funds were transferred via telephone operator services, the payment shall be made no earlier than 2-3 weeks after receipt of your last deposit by such a way, with regard to checking for possible fraud.
8.12. We have the right to keep the commission in the amount of our costs for withdrawal of funds, which were not involved in the game.
9. GAME RULES AND WEBSITE BETTING
9.1. You are responsible for the accuracy of information on any transactions made by you, before you confirm your bet during the game.
9.2. The history of your transactions can be obtained by clicking on the Cashier, History of transactions on the Website.
9.3. We reserve the right at any time in part or in full (at our discretion) refuse to conduct any transaction requested by you through the Website if you have violated the Terms. No transaction is deemed to be accepted until you receive a confirmation from us. If you do not receive confirmation that your transaction has been accepted, you need to contact the support center.
9.3. Bets placed in some games with the network accumulative jackpot are governed by Maltese Gaming Authority.
10. CONSPIRACY, MISLEADING ACTIVITIES, SUSPECTED FRAUD AND CRIMINAL ACTIVITIES
10.1. The following activities are not allowed and constitute a material breach of the Terms:
10.1.1. Providing information to third parties;
10.1.2. Use of illegal actions (known as fraud), including use of malicious software and bugs in our software, and use of automated gamblers (also known as bots);
10.1.3. Committing fraudulent acts in your interest, including use of stolen, cloned or otherwise illegally obtained data of a credit or debit card when recharging your account;
10.1.4. Engage in any criminal activity, including money laundering and any other activity with criminal consequences;
10.1.5. Conspiracy or conspiracy attempt, and / or intention to directly or indirectly participate in any conspiracy scheme with any other gambler during the game on the Website.
10.2. We reserve the right to suspend, revoke or cancel any payment or winnings associated with the bonus funds provided by the Company (points, bonuses, etc.) if we suspect that you are trying to abuse them.
10.3. The company takes all reasonable measures to avoid, as well as to detect conspiracies and their participants; appropriate actions are taken against these persons. We do not accept liability for any loss or damage suffered by you or any other gambler as a result of conspiracy, fraud and other illegal activities, and any of our actions in this regard will be made in our sole discretion.
10.4. If you suspect a person is conspiring or carries out fraudulent activities, you must promptly notify us by e-mail.
10.5. We may at any time, without prior notice, terminate your access to the Website and block your account if we suspect fraud or fraudulent activity. In this case we disclaim the obligation to refund or otherwise compensate you for the funds on your account. We also reserve the right to inform the relevant authorities and you are obliged to cooperate with the Company in the investigation of this situation.
10.6. You are not allowed to use the services and / or software for any illegal or fraudulent activity, or for any illegal or fraudulent transaction (including money laundering) under the laws of the country of your jurisdiction. The Company reserves the right at any time to suspend or block your and any other accounts in your system and keep the cash. In this case, you waive any claims against the Company.
11. OTHER PROHIBITED ACTIONS ON THE WEBSITE
11.1. Forbidden to use abusive or aggressive style of communication or images; or profanity, threats, belittling or violent actions against the gamblers and staff of the Website.
11.2. You may not upload to the Website information in a volume, which can cause malfunction of the Website, as well as carry out any action that may affect the operation of the Website in any form, for example, but not limited to, the use and / or the spread of viruses or similar malware. Any mass mailing of information or spam is strictly prohibited. It is forbidden to interfere or tamper with, remove or otherwise alter any information held on the Website.
11.3. You agree to use the Website only for personal entertainment, and you are not allowed to copy Website or any part thereof, in any form without our prior written consent.
11.4. You agree not to hack, try to hack and / or access or otherwise by-pass our security. If we have a suspicion that you have tried or are trying to hack, access or otherwise by-pass our security or the software, we will be forced to immediately terminate your access to the Website and block your account; we also reserve the right to inform the relevant authorities.
11.5. We are in no way responsible for any loss or damage you or a third party may suffer as a result of a malfunction of information technology, caused by the attacks, viruses or other technologically harmful materials when using the Website and / or downloading any material posted on the Website and / or any link located on the Website.
11.6. It is forbidden to sell or transfer accounts between gamblers or intentionally lose chips for further transfer of chips to another gambler. Intentional loss of chips happens when you lose the game intentionally to transfer money to another user.
12. AGREEMENT DURATION AND TERMINATION
12.1. You may terminate your account (including delete user name and password) at any time by sending us a letter at firstname.lastname@example.org.
12.2. As long as you have not received confirmation of closing your account, you are responsible for any activity on your account within the time period from when you sent us a letter, to the moment when your account is removed completely by the Company.
12.3. The Company reserves the right to charge a fee or amount you owe to the Company prior to closing your account. If your account is deleted, blocked or canceled, refund of money which were at the time of closing of your account is not made and no other funds (for example, bonuses, extra points, and so on) will be credited to you or converted into cash, and further access to your account will not be possible.
12.4. Based on these conditions, in case of cancellation of your account neither of the parties has further obligations in regard to each other.
12.5. The Company may terminate your account (including user name and password) immediately without notice if:
12.5.1. For any reason, we have decided to stop providing services in general or specifically to you;
12.5.2. If your account is linked in any way with the account that has been deleted.
12.5.3. If your account is associated with the existing blocked account, we can close it, no matter how it was related to them, and lock the credentials on these accounts. Except as provided in the Terms, any balance in your account will be returned to you within a period of time upon your request, after deduction of the amount that you owe to the Company;
12.5.4. You trying to hack into the system, or are involved in collusion;
12.5.5. You force or try to manipulate the software;
12.5.6. You use your account for purposes that under current law can be considered as illegal, for example, you try to access the Website from a jurisdiction where gambling activities are not allowed;
12.5.7. You publish derogatory or insulting information on the Website;
12.6. If your account remains inactive for a long period of time - six (6) months or more - we can without notice close your account or suspend it. In case of such account closure Terms will be automatically canceled from the date of entry into force of such cancellation.
12.7. We reserve the right to close your account and cancel the Terms by sending you an e-mail notification (or advance notice) to the address specified in the contact information. In case of any such cancellation on our part, except in situations where such closure and termination of the Terms is consistent with paragraph 10 (Conspiracy, Misleading Actions, Fraud and Criminal Activity) or paragraph 17 (Violation of Terms) of these Terms, we will refund the amount of your account balance. If we cannot contact you, funds will be transferred to the Company or the supervisory body.
13. CHANGES ON WEBSITE
13.1. We may, at our sole discretion, at any time, modify or supplement any services offered on our website in order to maintain and update the Website.
14. SYSTEM ERRORS
14.1. In the case of a system failure or an error in the game (the deviation from the normal functioning of the game logic for whatever reason), the Company will try to rectify the situation at the earliest possible date. We do not assume any responsibility for disorders of information technology, caused by operation of the equipment used by you or other players to access the Website, as well as malfunctions of your Internet service provider or Internet service provider of other players.
15. ERRORS AND OMISSIONS
15.1. In the process of using the services of the Website there may be certain circumstances where the bet has been accepted or payment made with errors by the Company (for example, incorrect setting play conditions for betting on our part as a result of obvious error or omission when entering information or as a result of computer failure or error made in calculating the amount of winnings / returns due to you, including as a result of incorrect data entry manually or automatically).
15.2. The Company reserves the right to limit or cancel any bet.
15.3. If you have used the money that came to your account or have been handed over to you by mistake for making further bets or participate in a game, we may cancel such bets and / or any winnings that you can get with these funds, and if we have already paid you the money for such bets or games, these amounts will be considered conveyed to you in trust, and you will promptly return them to us upon our request.
15.4. Neither we (including our employees or agents) nor our partners or suppliers are liable for any damages, including loss of winnings that occurred due to an error on your or our part.
15.5. The Company and its licensees, distributors, subsidiaries, affiliates, and all officers and directors are not liable for any loss or damage that may be caused by the interception or misuse of any information transmitted over the Internet.
16. LIMITATION OF OUR LIABILITY
16.1. You agree that the choice to use the services or not rests entirely on you, and you do so entirely at your own choice, discretion and at your own risk.
16.2. The Website operates according to the Terms described on this Website. We do not make any additional representations or give warranties regarding the Website or the services offered on the Website, and hereby exclude our liability (to the extent permitted by law) in terms of implied warranties.
16.3. The Company is not responsible for the contract, tort, negligence, any damage or loss, including, but not limited to loss of data, income, prestige, reputation, as well as for any loss that we cannot currently provide for. The Company is not responsible for the contents of any websites to which access can be obtained through the Website.
17. BREACH OF TERMS
17.1. You agree to fully indemnify us for any risks, responsibilities, costs or expenses (including legal fees), as well as any other costs that may arise as a result of your breach of the Terms.
17.2. You agree to fully indemnify, defend and protect the interests of the Company, its non-branded partners and their respective companies and their respective officers, directors and employees from all claims, demands, liabilities, damages, losses, costs and expenses, including court costs and any other costs incurred for any reason as a result of:
17.2.1. Your breach of use terms;
17.2.2. Your breach of law or rights of third parties;
17.2.3. Use of access to services by any other person using your user identification data, with or without your permission; or
17.2.3. Acceptance of any winnings obtained in this way.
17.3. When you break the Terms, we reserve the right, but not committed to:
17.3.1. Send you a notice (using your contact details) that you have violated the Terms, demanding to end the infringement;
17.3.2. Suspend your account so that you could not bet or play games on the Website;
17.3.3. Block your account, with or without prior notification;
17.3.4. Withdraw from your account the amount of payments, bonuses or winnings that you have acquired as a result of any serious violations;
17.4. We have the right to cancel your user name and your password, if you fail to comply with any provision of the Terms.
18. RIGHTS OF INTELLECTUAL PROPERTY
18.1. The content of the Website is subject to copyright and other proprietary rights owned by the Company or are used under license from third party rights owners. All materials downloaded or printed and contained on the Website may only be downloaded to a personal computer and can be printed for your personal and non-commercial use.
18.2. Under no circumstances will the use of the Website grant the user any intellectual property rights (such as copyright, knowhow or trademarks) owned by the Company or any other third party.
18.3. Any use and reproduction of trade names, trademarks, logos or other creative materials presented on this Website is prohibited.
18.4. You will be solely responsible for any damage, costs or expenses arising out of or in connection with the commission of any prohibited activities. You must immediately notify the Company as soon as you become aware of committing any of the prohibited activities by any person, and provide the necessary assistance to the Company in the conduct of any investigations that can be carried out based on the information provided by you in this regard.
19. YOUR PERSONAL INFORMATION
19.2. Providing information to us, you agree to our right to process your personal data for the purposes described in the Terms by the administration of the Website or the Website purposes or to comply with legal or regulatory obligations.
19.3. The Company’s policy is not to disclose any personal information to anyone other than employees who need access to your data to provide you services.
19.4. We will keep copies of all correspondence received from you (including copies of any emails) in order to accurately register all information received from you.
21. COMPLAINTS AND NOTICES
21.1. If you want to file a complaint regarding the Website, the first thing you have to do is to, in reasonably short order, contact the customer service regarding your claim.
21.2. In the event of any dispute you agree that the records on the server will serve as the final testimony in determining the outcome of any claim.
21.3. You acknowledge that the outcome of the games on the Website is defined by our random number generator that generates a random event, and you accept the outcomes of all games. If there is any discrepancy between the gaming results on your computer and the results on our server, the results on our server are final and binding. If there are discrepancies between the information on your screen and the balance in your account, the balance available on the Company’s server is considered the balance on your account, and the decision is final and binding. Any amount from your account will be lost as the result of a human error or technical malfunction.
22.1. The original text of the Terms is in English and any interpretation of it should be based on the original English text. If the Terms or any documents or notices related to them are translated into any other language, the English version prevails.
22.1. We reserve the right to transfer, assign, and sublicense or pledge the Terms, wholly or partially, to any person (without your consent), provided that such an assignment would be on the same terms or terms no less favorable to you.
24. FORCE MAJEURE
24.1. The Company is not liable in the event of failure or delay in performance of any of our obligations under the Terms that are caused by force majeure including natural disasters, war, civil unrest, disruptions in public communication networks or services, industrial dispute or DDOS-attacks and similar Internet attacks that may have adverse effects (the Force Majeure).
24.2. For the period of force majeure our activities are deemed to be suspended, and for a time equal to the period of force majeure a delay in execution of obligations acts. We will use all our available resources to stop force-majeure, or to find a solution by which the Company would be able fulfill its obligations despite the force majeure.
25.1. If we fail to ensure your strict compliance with any of the obligations, or we are not able to take advantage of any of the rights or remedies which we are entitled to, this is in no way constitute a waiver of such rights or remedies and does not relieve you from compliance with such obligations.
25.2. No waiver from compliance with any of the obligations of the Terms has legal force if it is not formalized and handed over to you in writing in accordance with the foregoing.
26.1. If any of the Terms become invalid, illegal or in any degree lose their validity, a term, condition or provision will be to a corresponding degree separated from the remaining provisions, terms and wordings, which fully retain their validity, as provided for by law. In such cases, the part deemed invalid or unenforceable is amended in accordance with applicable law to reflect our original objectives as accurately as possible.
27. LAW AND JURISDICTION
27.1. These Terms are subject to and construed in accordance with the legislation of the Curaçao and you irrevocably submit to the exclusive (single) law of the courts of Curaçao to settle any disputes (including claims for compensation and counterclaims) which may arise in connection with creation, legitimacy, effect, interpretation or action, or the legal relationship established by the Terms or in any way arising from the Terms.
27.2 Players from the countries listed below are not allowed to use the services of ukatucasino.com:
Banned countries include the, Algeria, Angola, Bosnia & Herzegovina, Syria, Iran, Democratic People’s Republic of North Korea, USA, UK, France, the Netherlands, Curacao, Kyrgyz Republic, Russian Federation, Israel, Canada, Kongo DRC
28.1. The Website may contain links to other websites that also are outside the control of the Company and not mentioned in the Terms. The Company is not responsible for the content of any third-party websites, acts or omissions of their respective owners, nor for the content of third-party advertisements and sponsorship on those websites. Hyperlinks to other websites are provided for informational purposes only. You use any such links at your own risk.
29. COMPLIMENTARY POINTS
29.1. The company rewards loyal and regular players, giving them the opportunity to earn points that users can transfer into their accounts, and so get real money to make real bets with the opportunity to win real money. For more information follow the link http://www.moneylandcasino.com/info/points
29.2. Depending on the sum of deposits, you will be awarded a particular status:
·Warrior (required sum of deposits is 0 to 99 USD)
· Knight (required sum of deposits is 100 to 999 USD );
· Baron (required sum of deposits is 1000 to 9999 USD);
· Duke (required sum of deposits is 10000 to 19999 USD);
· King (required sum of deposits is 20000 USD or more);
29.3. If you do not confirm your email address and phone number, you will not be able to convert points earned on the balance.
29.4. If the Company believes that you are abusing or attempting to abuse the points or other promotions, or to abuse the lack of necessary information in the Terms adopted by the Company, the Company may at its sole discretion prohibit, withhold or refuse to pay you points or other bonuses, or change policy toward you, temporarily or permanently, or block your access to and / or block your account. The company is not obliged to refund you any money that may be in your accounts in addition to the initial deposit amount.
30. BONUS MONEY - INTRODUCTION
You may be rewarded with bonuses or bonus money at the time of registration or when you are already a player of our casino. At any time, you can opt out of receiving all or any particular bonus in our casino contacting the Customer Service (contact email address email@example.com) or by writing to our online chat or in your profile unassisted. It is important that you understand the terms of each bonus in which you participate. This section contains general rules and conditions for the use of bonuses in the casino. In addition, each bonus can also have associated terms and conditions, which will be provided to you at the time of acceptance of the bonus offer.
30.1.1 Bonuses – Additions
The effect of some wagering bonuses is based on the following rules. When you get a bonus:
· The bonus amount is added to your balance.
· · All winnings are credited to your balance and cannot be withdrawn until the wagering requirements are met. All funds on your balance cannot be withdrawn until the bonus is cleared for them. In some cases, the bonus cannot be withdrawn, which means that it cannot be withdrawn even after wagering.
· After wagering the bonus, the amount of funds on your balance can be withdrawn at any time according to the limits of your status.
· Not all bets are taken into account when wagering, for example, little risky bets on the roulette table. Contact support for more details.
Please make sure that you carefully read all terms and conditions related to bonuses.
Only one bonus can be used within a specific event, as long as the casino has not approved otherwise. Only one bonus can be active in your account at any given time.
30.1.2 Bets and Withdrawal of Funds with Active Bonus
Cash you have made will be used primarily for betting. Any winnings you get in the active bonus will be credited to the balance and can be withdrawn only under the conditions of wagering.
Please note that by agreeing to receive bonuses from the casino, and having gotten the win from bonuses exceeding USD $10000, we reserve the right to restrict such a request up to a maximum of USD $10000 in any 7-day period.
All withdrawals depend on execution of the rules described above, and upon presentation of the necessary identity documents.
When the bonus wagering is made, the amount of funds in your balance can be withdrawn at any time according to the limits of your status.
Please note that if you wish to withdraw funds before the wagering the active bonus, you lose all bonuses and bonus winnings.
Also, please note that if your balance is equal to zero (0) for any reason, then active bonus ceases to be effective and is no longer subject to wagering.
30.1.3 Types of Bonuses
Bonuses are available in two types: withdrawable and non-withdrawable. Withdrawable bonuses are bonuses and bonus winnings, which will be transferred to your cash balance immediately after wagering or accomplishment of bonus conditions. Non-withdrawable bonuses are bonuses, the amount of which will not be added to the cash balance (but the amount of winnings will be) after wagering.
30.1.4 Bonus winnings cannot exceed the bonus itself by 50 times.
30.1.5 Bonus for invitation of your friend
Once you have registered on our website you can invite your friend and receive your bonus money on your balance by sharing referential link in your profile with your friend. The player which invites a friend - the Inviter, must accomplish the following conditions: total deposit amount 35 USD and total of bets of 300 USD in slots; and for the Guest – a person which has been invited, it is 25 USD of deposit and 200 USD of total bets in slots required to accomplish the conditions. Once both participants the Guest and the Inviter have met the requirements of the promotion they automatically receive bonus money at the amount of 35 USD for the Inviter and 25 USD for the Guest on the balance. The bonus money will be processed to the withdrawal free of wagering requirement.
30.1.6 Bonus Wagering
Wagering is the sum of the bets, you need to make before the any part of your balance will be enabled to enable to withdrawal. Wagering will be stipulated in the rules for each bonus and will be presented in the form of a multiplier on the size of the bonus or the bonus amount and the deposit made. Not all bets will be considered in the wagering. Betting on Blackjack, Arcades (Heads or Better, Dice Twister, etc.), Videopoker (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold’em, 2 Ways Royal, Craps and Sic Bo are taken into account in the amount of 5% in wagering. All other slot games are taken into account at 100%, and roulette - at 0%. These values may be changed from time to time, so please consult with the customer support in each case, to find out the current values of bet considering for a particular game.
The percentage of bet (contribution), going to the repayment of wagering for different games can be different in various bonuses, but this will be specified in the rules of a particular bonus. Please carefully read the rules for each bonus.
30.1.7 Several Bonuses in One Account
Bonuses are applied on the queue basis. If an earlier bonus is won back or canceled (see the classification of bonuses and the values of bonus statuses below), then the next bonus will be active.
There are four stages (statuses) for each bonus:
Active: a bonus, which you are using at the moment, but which wagering or bonus conditions have not yet been made. As long as you have an active bonus, you cannot withdraw bonus funds and / or any winnings.
Pending: the second and subsequent bonus in your account that has not yet started. Pending bonus cannot be withdrawn.
Wagered: a bonus for which the wagering or other conditions have been made. The amount of funds in your bonus balance, which is associated with an active bonus, is credited to your cash balance and can be withdrawn at any time.
Canceled: an active or pending bonuses can be canceled or removed from your bonus balance if: a) you have not met the wagering conditions, b) you decide to withdraw funds before the wagering, or c) you have violated these terms and conditions.
When the bonus is canceled, your bonus balance becomes zero (0) and is no longer subject to wagering.
30.1.8 Bonus Abuse
Our casino reserves the right to review the transaction history log for any reason and at any time. If during such a review we find abusing of bonuses by a player, the casino has the right to cancel a bonus for this player.
If the casino determines that a player uses bonuses or other promotions for the sole purpose of obtaining a positive result using known methods aimed at safe bonus wagering, in such a case such a player can undergo the steps below as well as he/she will be excluded from the current and all subsequent promotions.
For full transparency, we present some well-known examples, which we consider unacceptable when wagering:
The player who does a lot of different bets, each of which has a minimal expectation of winning, for the purpose of making high-volume bets with minimal loss of balance, is suspected of abusing bonuses and will be immediately excluded from the current and future bonuses. One of many examples of this strategy can be a bet on all the numbers on a roulette or simultaneous bet on red and black.
The player who makes big bets (more than USD 5) with a view to a rapid increase in the bonus balance and then dramatically reduces the size of bets (more than twice) for no apparent reason and with a sufficient balance is suspected of using the system, which gives an advantage in the game, and the abuse of bonus. Each such case will be considered separately, and the casino can take following measures in respect of such a player. Casino strongly disapproves such gaming behavior.
The combinations of game modes mentioned above: any player who uses a strategy where he/she first makes big bets in games with small contributions and then goes into the game with a large contribution and makes smaller bets (lower than the average bet in the previous game with a small contribution) will be immediately excluded from the current and future bonuses and be subject to all the measures described below.
Important: to protect against high-risk wagering, each bet used for bonus wagering, must be less than or equal to 20% of the original value of the active bonus, at any bet larger than 20% of the active bonus the amount equal to 20% of the bonus will be used for wagering.
If the player abuses bonuses, casino has the right to apply such measures to the player, such as: delete, cancel all existing bonuses and bonus winnings; immediately block the player’s account.
Please note that the real telephone number must be provided at registration in order to confirm your identity. If we cannot contact you, this may cause restrictions on the use of bonuses, as well as locking your game account.
We reserve the right to modify, edit and supplement the terms and conditions of use of bonuses at any time. It is the responsibility of players to periodically check rules and conditions.
31. GAMBLERS WHO BEAT THE CASINO
31.1. There are special rules for the players who basically win the institution at the end of history of their games. The player wins over the casino if the withdrawn amount exceeds the amount of deposits made during the existence of the account.
These players don't get points (award points) in any games.
These players can't participate in promotions, tourneys and can't receive the gifts. They can participate in casino events only if the terms are separately discussed.
These players have withdrawal limits on the sum and on terms. The amount of limits is exposed at the discretion of the Company.